OUTSOURCING

Outsourcing

Today, having access to IT service expertise is essential for every business, but an in-house solution can be expensive. Instead, our outsourcing strategy onboards experienced industry experts as you need them, without requiring the resources of a permanent in-house team.

We maintain a pool of domain certified engineers to cater to your needs of IT.

Digital Transformation

Markets are in a state of constant evolution. As existing opportunities fade, new opportunities arise, and to maintain a successful business you need to adapt to the change and embrace the digital transformation required.

We provide transformative services that support the change your organization needs. From effective infrastructure and IT services that scale with new initiatives to the training and management of the transformation, our team is with you every step of the way.

Business Solutions & Automation

Our client-focused approach delivers tailored IT and digital solutions that fit your needs and budget. From SMEs to enterprise organizations, we will help you maximize ROI and reduce TCO without compromising effectiveness.

We provide a comprehensive range of business applications that deliver digital solutions to support your operational needs. Working with globally acclaimed software partners, we are able to cover your application needs, whether this involves singular solutions such as enterprise resource planning or a combination of specialist applications, to provide a complete, tailored package for your business.

Cloud Solutions & Services

The infrastructure that scales with your business growth is an essential aspect of being agile in a cost-effective manner. Our cloud solutions and services offer the flexibility that is needed to provide IT services essential to business operations across all locations while concentrating management into a single dashboard. From powerful infrastructure, secure data storage, and connectivity, to dedicated applications for a mobile workforce, we have the digital solution tailored to your precise requirements.

Using dynamically measured cloud services that always deliver the resources your business needs through intelligent scaling; we will ensure you can adapt to new industry trends and maintain a competitive advantage.

Systems Integrator

Your business is unique; hence one size does not fit all. Having the right combination of hardware, network, security, operating systems, and productivity software are essential for your business’ success.

We can set up new networks, respond to changing conditions with agility, and support all operational processes. We offer tailored, high-quality integrated solutions for both on- and off-site solutions, based on proven routing, switching, security, and communications solutions, optimized to deliver exceptional service and performance, along with investment protection and end-user productivity.

Strategic Consultation

We provide independent, vendor-neutral advice to help you maximize your IT budget, to support your business success.

Technology supports every aspect of your business, with new innovations driving new opportunities and capabilities that enhance your business operations and enable growth. To maximize business potential means having an effective technology strategy in place – not just for today but throughout all your technology lifecycles. Our consulting team bring vast experience across a variety of industries and market sectors and can offer the guidance and insight you need when developing an effective IT strategy to support your future success. Whether applications, services, or hardware infrastructure, we will develop a strategy to maximize budget effectiveness and deliver the scalability necessary to support your growth.

Whether it’s time to review your IT strategy, evaluate new technology, design architecture, manage the deployment of new technology, or understand IT best practice, we offer the independent, vendor-free advice needed to ensure seamless implementation of any business process.

Service Desk

We offer a service desk solution for all IT related issues for clients of all sizes. This delivers a single point of contact to take care of IT related problems, support requests, and incident reporting for security and other issues.

Instead of losing time waiting for a response, when an IT issue arises, your personnel can call us directly and receive the support they need. It’s faster, cost-effective, and more efficient, improving both productivity and security through a single contact point.

Managed Services

We offer a broad range of IT services and solutions to meet every business need and to aid businesses in managing support overheads – providing a managed element for each need. With our managed services, we take responsibility for the selected IT services in their entirety, including ongoing management and service delivery continuity.

Using a defined Service Level Agreement, we can manage one or more IT services for your business, with both management and support for the service provided by our dedicated and experienced team.

IOT Services

Connected devices can help with so many aspects of business today. From real-time analysis of individual machinery performance within a manufacturing process to tracking assets, vehicles, and products to assess operational use, the Internet of Things provides valuable oversight of a wide range of business processes. We can help implement bespoke IoT solutions to meet any business need, using industry-leading hardware and software systems that provide the reliable, accurate operation your organization requires.

The Managed Element

• Automates and consolidates IT requirements and reduces costs
• Improves IT service levels by increasing security, availability, and reliability
• Increases the capabilities of IT – enabling organizations to work effectively
• Reduces the effort required to manage, operate, and maintain IT

Support Services

With your IT solutions at the heart of every business process, having the support available to deliver optimal performance and ongoing assistance as required is essential to your business viability. We provide a broad range of support services designed to optimize your ICT environment through the provision of permanent on-site staff, on-call staff, and remote staff, as required within a defined service level agreement.

Our experienced team is here to guide you through the infrastructure optimization process, ensuring your hardware, applications, and services operate effectively and efficiently and delivering performance in a cost-effective manner.

Remote Support

Have our expert team on hand for every tech IT challenges you face, with our robust, effective remote support solution. No matter the problem, whether a simple solution or something more complex, we will guide you seamlessly through the rectification process.

This ongoing support will cover every aspect of your organization, helping you to reach your business goals while managing IT budgets effectively, increasing productivity and profitability in the process.

Outsourcing

Enjoy all the benefits of a highly experienced team of IT professionals without the resource investment needed for an in-house solution. Our flexible approach to outsourcing means we can take on a specific project or IT service, or even your entire IT needs, with a flexible solution that scales to your needs.

Our approach ensures that you can manage your organization effectively and as efficiently as possible, with a highly capable professional team who delivers absolute excellence in everything we do.

We cover four distinct types of outsourcing:

• professional outsourcing – covering IT support and a range of specialized services
• manufacturing outsourcing – including operating system installation and other tasks
• process-specific outsourcing – whereby you can hand over complete responsibility for a specific process
• operational outsourcing – whereby we take complete responsibility for a specific task or range of operational tasks.